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Posted

Hello,

I downloaded PVSOL Premium 2020 from the website Solar Design Co and I bought the license, but doesn't complete the installation and giving me a/m error message in the title. Please see screenshot attached. What's the solution for this?

Error Access Denied installing PVSOL Prem 2020.png

Posted

Hi Ragy,

this error is unknown to me, but it looks like a system issue to me. "msxml3.dll" is a system library located in C:\Windows\System32\. Can you see it in your system? Also be sure that no other process is accessing the PVSOL.ini file here:

"C:\Users\USERNAME\Documents\Valentin EnergieSoftware\PVSOL premium 2020\PVSOL.ini"

or, if you install PV*SOL premium 2020 for the first time, check this file:

"C:\Users\USERNAME\Documents\Valentin EnergieSoftware\PVSOL premium 2019\PVSOL.ini"

Hope that helps to identify the problem.

Kind regards,

Martin

  • 1 year later...
Posted

Hi Fredrik,

coudl you check if you have access to the following files:

"C:\Users\USERNAME\Documents\Valentin EnergieSoftware\PVSOL premium 2021\PVSOL.ini"

and

"C:\Users\USERNAME\Documents\Valentin EnergieSoftware\PVSOL premium 2022\PVSOL.ini"

as well as

"C:\Users\USERNAME\Documents\Valentin EnergieSoftware\Installation.ini"

Also check if these files are read-only or currently in use by another process or user.

Hope that helps, kind regards,

Martin

  • 2 years later...
  • 9 months later...
Posted

Hey Afriyie,

have you also checked this file?

"C:\Users\USERNAME\Documents\Valentin EnergieSoftware\Installation.ini"

Also, you can check all older PVSOL.ini files in each subfolder of

"C:\Users\USERNAME\Documents\Valentin EnergieSoftware\"

 

Hope that helps,

kind regards, Martin

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