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developer_ts

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Everything posted by developer_ts

  1. developer_ts
    Here is a workaround for pvsol 2018 R5 and later: It is possible to set the map to coordinates, eg, 52.5086:13.4322
  2. developer_ts
    Hi Patrik, sorry for the late response. You are right it should work. And it did for us and for all testers. It seems that in rare corner cases it doesn't. To track this down some more information about this corner cases would be helpful. Helpful In this case would be a screenshot, internet speed and if a proxy is involved. And sorry to say that, but sometimes only a release could fix such errors. Kind regards, Thomas
  3. developer_ts
    Hello Patrik, sorry for the inconvinience. Please tell me which pvsol version do you use and with which search term this happens. Also helpful would be a screenshot. Do you use a proxy for internet connections? Kind regards, Thomas
  4. developer_ts
    Hallo Bene, wir haben jetzt einen Workaround für das Problem der Suche: Bei der Suche Plz auswählen und den Ort angeben. Weiterhin kann jetzt auch mit Koordinaten in dem Format lat:lon z.B. 53.1:13.1 gesucht werden. Da diese Änderungen auf dem Server vorgenommen wurden, funktioniert das auch für schon installierte Programme. Zum Januar Release wird die Suche überarbeitet. Vielen Dank für die Information. Schöne Grüße Thomas
  5. developer_ts
    Hallo Bene, warum Afghanistan oft als erstes Land in der Liste ausgewählt wird untersuchen wir gerade. Dieser Bug wird im Januar Release behoben sein. Schöne Grüße Thomas
  6. developer_ts
    We have fixed this: It was a problem with the maintenance date for this serial number.
  7. developer_ts
    If the program was released after your maintenance ends, the program will start as test version. To fix this : Uninstall this version and install a version released before your maintenance end. Renew the maintenance.
  8. developer_ts
    Hello Johan, please change the country, this will fix the zoom level bug. Kind regards, Thomas
  9. developer_ts
    Da das Programm nach Ablauf des Wartungszeitraums erschienen ist, läuft es nur als Testversion. Damit Sie wieder die Vollversion nutzen können: installieren Sie eine Version die vor Ablauf des Wartungszeitraums erschienen ist alternativ können Sie einen Wartungsvertrag abschliessen
  10. developer_ts
    Hello Zee123king, this can happen when PVSOL 7.0.5 is installed after a newer version from PVSOL (i.e. PVSOL 2016). This installs a newer MeteoSyn version that do not work with PVSOL 7.0.5 Please try this steps: deinstall MeteoSyn reinstall PVSOL . Sorry for the inconvenience. Best regards, Thomas
  11. developer_ts
    For future cases: the IT department changed the proxy settings and it works now.
  12. developer_ts
    Hello Onur, during the import process meteosyn tries to connect to http://maps.solar-software.de/geoservices/FindNearBy/-34.518/-58.467 . "Missing information could not be imported." occurs when this connection fails (server down, no internet connection, firewall) Is it possible to open the link in a browser? Please look for the longitude, latitude and time zone format at http://forum.valentin-software.com/topic/307-is-it-also-possible-to-use-my-own-climate-data/?p=544 Best regards, Thomas
  13. developer_ts

    Meteosyn Data

    developer_ts replied to Maha's topic in T*SOL

    Hello Maha, there should be more than 30 cities for Egypt. which version of meteosyn do you have? Is it possible to create new data with "create climate data" ? If possible post a screenshot. Thanks, Thomas
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