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battery on DC side is not charging

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In summary it seems like the battery can't be used. My installation is quite small as it's only 5,63kW. I chose SOFAR HYD3600-ES hybrid inverter and tried different batteries 3,8 to 5 kW. Even though information in battery system tab always was green, there was no battery on the chart, unless the battery was on AC side

Hi Lena,

could you send us a project file via direct message here in the forum so we can have a look into it? It is hard to tell without the project file.

Kind regards,
Frederik

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