pvsol shows that its loading profile but it does not open

[anees]

hy

when i open any project, pvsol shows that its loading profile but it does not open

[developer_fw]

Hi anees,

this sounds very much like a malware scanner problem. Do you have an antivirus scanner installed? Please whitelist PV*SOL in your antivirus scanner, since otherwise the scanners remove temporary files needed by our program.

This is just one possibility. If PV*SOL starts regularly, could you send me your log file via private message? Press CTRL+L to open the logfile folder.

Best regards,
Frederik

[erb]

Hi, i have the same problem. Pv sol doesn´t start.

[developer_fw]

Hi erb,

are you sure this is related to OPs initial question? Does PV*SOL start but not load any project file? Or does it not even start? More details would help a lot in narrowing down the problem.

Best regards,
Frederik

[erb]

Hi, yesterday I installed the program for the first time. The presentation gave me problems and crashed after half an hour of operation (I have sent log to hotline). After which I uninstalled pvsol, downloaded it again, and installed it again several times (no less than 10). My computer has not antivirus or firewall, only windows security. Since I reinstalled it, if I click on the icon, it does nothing, it fires for 10 seconds and nothing.

[developer_fw]

Hi erb,

Would you be so kind and please send me the logfile of PV*SOL via personal message here in the forum? While PV*SOL is open press CTRL+L to show the log file.

Thanks in advance and best regards,
Frederik

[erb]

Hi, Pvsol dosen´t open. I cann´t do that.

I sent de log file to Hotline, They told me that they have forwarded the log files to the development department and as soon as they have an answer, They will get back to you. So i´m wating.

Thanks, have a good day.