Ryan PSE Posted Monday at 08:48 AM Report Posted Monday at 08:48 AM Hello, since the 2025 release I am having issues with loading PVSOL Premium, I will get the error saying it is being blocked by antivirus but all antivirus software has been set to allow the program through. The 2024 version works fine, and after a while the 2025 version will start working normally without changing anything, but usually the first thing in the morning I get stuck trying to open the 3d visualisation, have to close and reopen the software multiple times until it will just start working. Is there any idea what I can do about this? It's happening to both of our users in the business. Thanks Quote
hotline_oh Posted Thursday at 01:41 PM Report Posted Thursday at 01:41 PM Dear Ryan, Thank you for your inquiry. Please send a screenshot with the error message to hotline@valentin-software.com. Have you been asked if a bug report should be sent to us? If you can reproduce the error, please send a bug report and let us know the exact time of the bug report so that we can assign the screenshot. Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.