April 30, 20197 yr comment_2481 Hello, I got some Updates of PV Sol, but couldnt install it because the sytsem-administrator wasn't here in a wile. So, do I just have to install the last Update "setup_pvsolpremium_2019_9", or should I install all I didn't install yet first? Of couse i would like to have all features of the updates, but are they all in the last update? Thanks for answering, kind regards Report
April 30, 20197 yr comment_2482 Hi Raphael, yes, it is sufficient to install just the latest version. All installers of PV*SOL comprise the whole functionality. Kind regards, Martin Report
July 1, 20206 yr comment_4014 Hello I have reinstalled the software on my computer and granted I have not used it for sometime, ive tried to update it and it comes up saying no internet connection is there something I need to do. I do have internet connection do I need to pay for an update as I was under the impression updates were included when you purchased the software. Many Thanks Lee Report
July 1, 20206 yr comment_4015 Hello Lee, the message that there is no internet connection available is not related to paying for an update or so. Updates are always included if you have a valid software maintenance contract. When you purchase you get 6 months of updates for free. See more here: https://valentin-software.com/en/products/software-maintenance/ You can contact our sales team with your customer number so they can explain the details. Which version have you been purchasing? Try to download the newest version and do a fresh install, this might help: https://valentin-software.com/en/downloads/ Kind regards, Martin Report
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