ArtemVydysh Posted December 13, 2023 Report Share Posted December 13, 2023 Hi! Pv Sol 2024R2.When working in Photoplan the picture is not saved after pressing the Übernehmen button. Quote Link to comment Share on other sites More sharing options...
developer_fw Posted December 13, 2023 Report Share Posted December 13, 2023 Hello ArtemVydysh Could you tell the name of your module area? There could be a problem due to not allowed special characters. Thank you in advance and kind regards Frederik Quote Link to comment Share on other sites More sharing options...
ArtemVydysh Posted December 13, 2023 Author Report Share Posted December 13, 2023 I've tried renaming the photo, in this example its name is 123. Quote Link to comment Share on other sites More sharing options...
ArtemVydysh Posted December 13, 2023 Author Report Share Posted December 13, 2023 And by the way, everything works fine in version 2023. 1 Quote Link to comment Share on other sites More sharing options...
Ihor Kruhlov Posted December 19, 2023 Report Share Posted December 19, 2023 I have the same problem. I think the problem is somewhere within the Photoplan application, or in a connection between it and the main application. It takes main data from the photoplan itself, like quantity of modules and geometry properties (angle of the roof), but it does not transfer finished images to PVSol, so the Projekt.pdf is incorrect. Possibly an encoding problem of some sort (please check screenshot). My current setup is Windows 11 Home, system language is "Deutschland (Germany)" Last year i had same issue before in versions 2022, but with other system language. Changing it to "Deutschland (Germany)" makes everything work. Quote Link to comment Share on other sites More sharing options...
developer_mo Posted December 20, 2023 Report Share Posted December 20, 2023 Hi Ihor Kruhlov, thank you for reporting this problem. You are right, there are some problems with the characters "ä, ü, ö and ß" in Photoplan. We are working on a solution to fix this issue. For now, the problem can be avoided if "ä, ü, ö and ß" are not used. This is the easiest way. Another way, which should work on most PCs (but includes a reboot of your PC) is to change the Windows "Region Settings" to German or English. Here is an instruction to change the Region Settings: 1) Please press the Windows Key and type "intl.cpl" into the Windows search bar and click on "intl.cpl Control panel item" to open the "Region" dialog. 2) Next, click on the "Administrative" tab and then on "Change system local". 3) Finlay in the "Region Settings" dialog, please change the language to English (UK or US) or "German (Germany)". After the change you have to reboot your PC. Kind regards Mikio Quote Link to comment Share on other sites More sharing options...
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