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Onglet plan - pas de schémas


Noé Pretalli
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Monsieur, Madame,

J'ai effectué la mise à jour PVSOL 2019. 

Depuis, lorsque je réalise un projet, le plan de câblage dans l'onglet Plans ne s'affiche plus. Il en résulte une erreur lors de la tentative de génération d'une présentation.

Ci-joint, le rapport test que j'ai effectué.

Dans l'attente d'une réponse, je vous prie d'agréer mes salutations le meilleures,

Noé Pretalli

test.pvprj

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Hi Noé,

I will answer in English, so that everyone else can understand the issue. First, let me rephrase your question in English (translated with deepl.com )
 

Quote

Dear Sir, Madam,

I have updated PVSOL 2019.

Since then, when I work on a project, the wiring plan in the Plans tab is no longer displayed. This results in an error when trying to generate a presentation.

Attached is the test report I performed.

We look forward to hearing from you. Please accept my best regards,

Noé Pretalli

 

We are aware of the issue, but we can't reproduce it here. In the upcoming bugfix release (2019 R3) it will be possible to create the project report, even if the display of the wiring diagram fails. In order to find out the reason why the wiring plan fails, we would then be happy to receive the log files (after 2019 R3 is released).

In the meantime, could you provide some information about your computer?

Thanks a lot for your cooperation, kind regards,

Martin

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Hi Noé,

R3 was released this morning, so if you want, you can update and check if you see the wiring diagram now. If not, we would be very interested on you log file under

C:\ProgramData\Valentin EnergieSoftware\log\PVSOLpremium.log

Also, in the newest folder that ends with a "T" in your temporary project folder at

C:\Users\USERNAME\AppData\Local\Valentin EnergieSoftware\temp\PVSOL premium 2019\

there should be a *.svg and *.pdf file, do you see them?

And if you don't mind, it would be helpful if you could send us the dxdiag output, perhaps via private message. You can hit the Windows key, enter "dxdiag" and then "Save all information" and send us the txt file.

Thanks a lot for your cooperation again, kind regards,

Martin

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