Dajana Posted July 3, 2018 Report Posted July 3, 2018 To whom it may concern, I have had the students license and everything was working fine. Then the license was due and I have bought full license and now the program does not want me let register it. I have uninstalled it and installed it again but there are my old information and I can not change them and it just stands that the time has run out. What should I do? Thank you for your help Quote
developer_mh Posted July 3, 2018 Report Posted July 3, 2018 Dear Dajana, please contact our sales team at sales@valentin-software.com with your serial and customer number, they will be able to see if there is something wrong. Kind regards, Martin Quote
Dmytro Posted October 9, 2018 Report Posted October 9, 2018 Please help. I reinstalled windows and now I cannot register the program. Quote
developer_mh Posted October 9, 2018 Report Posted October 9, 2018 Hi Dmytro, please contact our sales team at sales@valentin-software.com, with your customer number and serial number. They will be able to help you out. To avoid that situation in future, it would be good if you deregister your PV*SOL before reinstalling windows. Kind regards, Martin Quote
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