jamesbm Posted April 12, 2018 Report Posted April 12, 2018 Hi, I have had trouble with a pretty simple 3D model imported from Sketchup. The program crashes every time I try to define mounting areas. The problem seems to be with certain textures. I have set up a duplicate test building with a texture I know doesn't cause trouble and it works fine. Can you give any advice to identify which textures will work and which will cause problems? Thanks James Quote
developer_ah Posted April 13, 2018 Report Posted April 13, 2018 Hello James, could you please contact our support and, if necessary, also send the projects mentioned? I'll look into it then. Thank you very much. hotline@valentin-software.com Many greetings. Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.