3D visualization freeze/crash

[Martin]

Hi,

Whenever I try to use the 3D scene in PVsol 2018 (R4) it begins to load the scene with a progress bar, but upon completion the program freezes.

I have tried uninstalling the GPU and installing newest drivers, uninstalling and re-installing PVsol, opening files in previous versions of PVsol, aso. Nothing seems to work.
 

Do you know what might be causing this or any suitable solutions?

[developer_mh]

Hi Martin,

for these kind of problems please contact our technical support (with your customer number) at hotline@valentin-software.com. They should be able to resolve your problem rapidly.

Kind regards,

Martin

[Martin]

For anyone wondering about this problem:

You need to activate the high performance rendering, applying high perfomance settings to a specific application ( for PVsol).

NVIDIA cards: In the Nvidia Settings under default GPU for applications(see attached screenshot).

AMD cards: In the Amd settings, add applications under gaming/applications..

 

Best,

Martin

[developer_mh]

cool, thanks a lot for sharing, Martin!