I have recently installed version 2018 PV Sol and it appears to have corrupted my presentation pages and print.  Every time I go into a p[presentation or view screen from there or even attempt to save to pdf or word the documents are all blank?  Does anybody have a fix for this?  When I preview the pages in the side screen all the information appears to the side of the pages.

Hi Mr. G,

do you have some screenshots for us perhaps? And some information on the software version you use (PV*SOL premium 2018 R1, R2, R3 or R4?), with which version the project was created and if the project simulates before you go to the presentation page.

Thanks a lot in advance,

Martin

Please find 2 x screen shots below the fist is from the "show" option and the second is what has been selected from the "configuration" options.  Thuis sceen is the same regardless of quantity of pages selected, just more of them.  When a pdf or word document is selected the same happens, blank pages?  I have tried the 2017 version of PV Sol and this now does the same.  We do have an ongoing issue with the default printer at present but I cant see these been linked, in particular withe pdf/word documents doing the same.  

Regards,

Craig.

Hi Craig,

thanks for your screen shots. This looks like a problem with you printer drivers. The tool we use for creating pdf and docx relies on them. Do you have the possibility to try this on a machine that doesn't have printer issues?

Kind regards,

Martin

thank you Martin, we will pursue the printer issues further, we only have one licence  for PV sol.