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carlos gomes

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Hi Carlos,

in order to debug this, it would be helpful if you could provide some more information. Which version of PV*SOL 2019 are you using? Can you send the log file "PVSOLpremium.log" ? It is located under

C:\ProgramData\Valentin EnergieSoftware\log

Also, please send a dxdiag file (hit Windows key, then type "dxdiag", hit enter and then choose "Save All Information").

You can also send these files in a private message.

Thanks and kind regards,


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