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change license to another computer


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Posted

Hello,
Please help me change the pvsol premium 2024 license from one laptop to another. I no longer want pvsol to remain on the original laptop.
I would like to specify that I later want to change the license to the new one from November.
Please let me know how to proceed correctly
Thank you

Posted

Dear ionut,

Thank you for your inquiry.

Reactivation of software

If you want to move your license to another computer, you must first release the relevant serial number on the old computer. To do this, please open the program on the old computer and carry out the following steps:

Help -> Registration -> Change registration -> Release serial number

With the released serial number you can register your software on the new computer.
Important: You can only release a license yourself once in six months.

If the release did not work or you no longer have access to the old computer (e.g. after a hard disk crash or an update of the operating system), we can release the license for you or give you permission to early deregistration. Please uninstall the software on the old computer (if still possible) and send us the "Software reactivation request" form, completed and signed, by e-mail. Processing takes about a working day.

The data collected in the form will be processed for the purpose of responding to your enquiry in accordance with legal regulations. For more details, please see our Privacy Policy.

To switch to our new licence model, please contact our sales team: sales@valentin-software.com.

Software-Reactivation-Request_EN_2023.pdf

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