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issue with the menu bar in 3d design in PvSol premium 2022


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When designing in 3d mode, the menu bar where objects, such as walls, trees, ...etc,  can be added doesn't appear and cannot be configured to do so. I have tried all possible scaling options (e.g. change the monitor, adjusting the scale of apps) without success. I have contacted the technical and sales teams, but no response. I also asked other users and they reported the same problem. We own a solar system design company in the middle east and trying to use PV*SOL as the main designing software. The software seems the most promising platform for solar design out there, but with such a disappointing issue and response, we are currently looking for alternatives. We really hope this would improve. Please check the attachment below for more information.

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Hi Mihail,

This is, as far as I know, a sparsely reoccurring issue for some users and the topic is raised every few month from users. I've had this issue myself in the 2019 version but then it got better and never happened again.


Anyway, the fix that worked for me and seems to fix it the best is here (basically run as admin and select high DPI settings): 


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