Pvsol file cannot open

[alberto999]

Hello,

i sent a PVSOL file to a customer to check my configuration and he can't open it as he isn't the owner of the file.

How can he open the file avoiding this error message?

 

Thanks

 

BR

 

Alberto Lotto

 

[developer_mh]

Hi Alberto,

in PV*SOL there is no concept of ownership of project files. A file that you create and send to another person should be no problem. Could you provide a screenshot of the error message?

Thanks and kind regards,

Martin

[alberto999]

Hi Martin,

thanks for your reply.

Please see attached the screen shot showing error message, also as additional info the customer is using 2021 version and i'm using 2022 version so it may be the reason?

Thanks and kind regards,

 

Alberto

[developer_mh]

Hi Alberto,

Quote

the customer is using 2021 version and i'm using 2022 version so it may be the reason?

Yes, exactly. You can't open project files from version 2022 in PV*SOL 2021.

Kind regards,

Martin

[John]

Hello, As to not create a new thread with the same question... I have an error message when opening a file, however, this message is different that the message for older versions. Would somebody know what to do in this case please?

 Thanks, John

[developer_mh]

Hi John,

this is most possibly coming up because you try to load a project file from PV*SOL premium in standard PV*SOL.

Kind regards,

Martin