License transfer

[Julius]

Hello, I want to ask if I can switch my license from my old computer without having a Software maintenance? Because I deactivated my license on my old computer and tried to activate on the new computer, and there was error because of expired Software maintenance on my license.

I attached and photo.

So my question is do I need to buy new software maintenance for switching my license to another computer?

[developer_fw]

Hi Julius,

I forwarded your request to our sales team.

Best regards,
Frederik

[Julius]

Thanks, I will wait for your answer

[developer_fw]

Hi Julius,

they replied that they have already been in contact and solved the problem yesterday.

Best regards,
Frederik

[Julius]

So I did not understand you, My question was if I can switch my license without software maintenance? Because I still cant register my license on the new computer.

[developer_fw]

Hi Julius,

I talked to our Sales team. You bought the license from our partner The Solar Design Company, which you should try to contact first. Your maintenance has expired, which means the latest version you can use is the last one which has been released while your maintenance was still active.
For example if your maintenance ended at 11-30-2020, the last version you have a license for, is 2021 R2.

If you still have questions, feel free to ask.

Best regards,
Frederik