Lucija Posted September 18, 2019 Report Posted September 18, 2019 Hello, I have a problem with adding a new PV module in library. This error keeps up popping. I've tried to uninstall/install the program, but the same error occurs again. Thanks in advance for your help. Quote
developer_mh Posted September 19, 2019 Report Posted September 19, 2019 Hi Lucija, could you send the error report using the dialog you showed here? If you type in your name into the textbox "Where possible, please describe ...", I can see which error report was yours. Thanks a lot, kind regards, Martin Quote
developer_mh Posted September 19, 2019 Report Posted September 19, 2019 Hi Lucija, it seems that the problem occurs when you click on the IV curves tab in the PV module dialog. I can see that another process is accessing a file that we need to show the IV curves, that is why it crashes. One option would be to find out which process is accessing the file (e.g. an antivirus software?). Another option would be not to click on that IV curves tab when creating new modules. Kind regards, Martin Quote
Lucija Posted September 20, 2019 Author Report Posted September 20, 2019 Hi Martin, here i send you the error report: ----------------------------------------------------------------------- System Language: hr-HR System.IO.IOException: The process cannot access the file 'C:\Users\EnercoSolardooEnerco\AppData\Local\Valentin EnergieSoftware\Temp\PVSOL premium 2019\20190920-084354-274-928T\core.results' because it is being used by another process. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share) at ValentinSoftware.Simulation.LoggingController.KTu9ptUWtl() at ValentinSoftware.Simulation.LoggingController.GetResultsFile() at ValentinSoftware.Simulation.LoggingController.Apx9gjikQR(String ) at ValentinSoftware.Simulation.LoggingController.ReturnResult(String componentName, String resultName, Double[]& values, String& unitName) at ValentinSoftware.Simulation.SimulationFrameworkManager.ReturnResultValues(String componentName, String resultName) at EnergySoftware.PV.Calculation.KennlinienBerechnung.CalculateEfficiencyCurve(Boolean pvsolmodel, XmlDocument plantXmlDocument, Double temperatur) at EnergySoftware.PV.Calculation.PvModuleService.CalculatePartLoadCurve(DbPvModuleViewModel vm) at EnergySoftware.PV.Main.DB.DbPvModuleEditPresenter.CalculatePartLoadCurves() at EnergySoftware.PV.Contracts.DelegateCommand.Execute() at EnergySoftware.PV.Contracts.DelegateCommand.System.Windows.Input.ICommand.Execute(Object parameter) at ValentinSoftware.PV.GUI.UserControlPVModuleEdit.ViewChartEta() at ValentinSoftware.PV.GUI.UserControlPVModuleEdit.SetChartTabVisible() at ValentinSoftware.PV.GUI.UserControlPVModuleEdit.ultraTabControl1_SelectedTabChanged(Object sender, SelectedTabChangedEventArgs e) at Infragistics.Win.UltraWinTabControl.UltraTabControlBase.OnSelectedTabChanged(SelectedTabChangedEventArgs e) at Infragistics.Win.UltraWinTabControl.UltraTabControlBase.RaiseEvent(UltraTabControlEventId id, EventArgs e) at Infragistics.Win.UltraWinTabControl.UltraTabControlBase.OnManagerSelectedTabItemChanged(Object sender, SelectedTabItemChangedEventArgs e) at Infragistics.Win.UltraWinTabs.TabManager.set_SelectedTabItem(ITabItem value) at Infragistics.Win.UltraWinTabControl.UltraTabControlBase.SetSelectedTab(UltraTab tab) at Infragistics.Win.UltraWinTabControl.UltraTabControlBase.PerformAction(UltraTabControlAction actionCode) at Infragistics.Win.UltraWinTabControl.UltraTabControlBase.PerformDelayedInitialize() at Infragistics.Win.UltraWinTabControl.UltraTabControlBase.OnCreateControl() at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible) at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible) at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible) at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible) at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible) at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible) at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible) at System.Windows.Forms.Control.CreateControl() at System.Windows.Forms.Control.WmShowWindow(Message& m) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.ScrollableControl.WndProc(Message& m) at System.Windows.Forms.Form.WmShowWindow(Message& m) at System.Windows.Forms.Form.WndProc(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) -----------------------------------------------------------------------Thanks in advance for your help. Lucija Quote
Lucija Posted September 20, 2019 Author Report Posted September 20, 2019 Hi Martin, I am sorry but I have a hard time understanding what the ''IV curves tab in the PV module dialog'' is, related to this error. Because error occurs as soon as I click this icon: And after that program crushes down. Thanks again for your help. Lucija Quote
developer_mh Posted September 20, 2019 Report Posted September 20, 2019 Hi Lucija, there is some other process that is accessing our temp folders under C:\Users\EnercoSolardooEnerco\AppData\Local\Valentin EnergieSoftware\Temp\PVSOL premium 2019\ Please check if you can add an exception rule in your antivirus software so that this directory is not touched. Firstly, you can also close PV*SOL and delete all files and folders inside this temp folder. Kind regards, Martin Quote
Lucija Posted September 20, 2019 Author Report Posted September 20, 2019 Hi Martin, I've followed instructions and managed to add the wanted module, the error still occured when I tried to do it again, or to click the edit icon. Probably that procedure has to be done every time I want to add or edit module settings. Anyway thank you for your help. Kind regards, Lucija Quote
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