If you want to move your license to another computer, you must first release the relevant serial number on the old computer. To do this, please open the program on the old computer and carry out the following steps:
Help -> Registration -> Change registration -> Release serial number
With the released serial number you can register your software on the new computer. Important: You can only release a license yourself once in six months.
If the release did not work or you no longer have access to the old computer (e.g. after a hard disk crash or an update of the operating system), we can release the license for you or give you permission to early deregistration. Please uninstall the software on the old computer (if still possible) and send us the "Software reactivation request" form, completed and signed, by e-mail. Processing takes about a working day.
The data collected in the form will be processed for the purpose of responding to your enquiry in accordance with legal regulations. For more details, please see our Privacy Policy.
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Reactivation of software
If you want to move your license to another computer, you must first release the relevant serial number on the old computer. To do this, please open the program on the old computer and carry out the following steps:
Help -> Registration -> Change registration -> Release serial number
With the released serial number you can register your software on the new computer.
Important: You can only release a license yourself once in six months.
If the release did not work or you no longer have access to the old computer (e.g. after a hard disk crash or an update of the operating system), we can release the license for you or give you permission to early deregistration. Please uninstall the software on the old computer (if still possible) and send us the "Software reactivation request" form, completed and signed, by e-mail. Processing takes about a working day.
The data collected in the form will be processed for the purpose of responding to your enquiry in accordance with legal regulations. For more details, please see our Privacy Policy.
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