Jump to content

Cannot access "Results" and "Preentation"


PhilipSW

Recommended Posts

Hi PhilipSW.

 

I have had the same problem and PVSOL support gave me this advice.

 

The problem seems to be due to your antivirus scanner. This probably blocks the access to the needed directory:

 

·         C:\Users\<UserName>\AppData\Local\Valentin EnergySoftware\Temp.

 

Please try to add this path/directory and the PVSOLpremium.exe (e.g. "C:\Program Files (x86)\Valentin EnergieSoftware\PVSOL premium 2021\PVSOLpremium.exe") to the virus scanner exclusion list or classify them as safe.

it didn´t work for me,

For the time being I have reinstalled previous version R4 (the file was on downloads folder).

And now it works again.

Kind regards

 

 

  • Thanks 1
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...