AJ Alriyadh

Hello, When designing in 3d mode, the menu bar where objects, such as walls, trees, ...etc, can be added doesn't appear and cannot be configured to do so. I have tried all possible scaling options (e.g. change the monitor, adjusting the scale of apps) without success. I have contacted the technical and sales teams, but no response. I also asked other users and they reported the same problem. We own a solar system design company in the middle east and trying to use PV*SOL as the main designing software. The software seems the most promising platform for solar design out there, but with such a disappointing issue and response, we are currently looking for alternatives. We really hope this would improve. Please check the attachment below for more information. Best,