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Krzysztof

PhotoPlan problem with dll

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Hello,


I am having trouble opening the PhotoPlan tab. After trying to boot from PVSOL, two errors appear. 

 

This is a new computer on which I installed the program for the first time. The downloaded version is the most recent version downloaded from the official website. Errors prints screen below.

b3a8e113916ab.png

 

8b2bdb02a3405.png

 

I have installed Microsoft Visual C++

aa8edaa649a30.png


Does anybody know how this can be solved? I will be very grateful for help.

 

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Hi Krzysztof,

we have not encountered this error before, but it seems that you are on the right track. Did you try to run the Windows Update after installing the C++ redistributables? And also, as always in Windows, don't forget to restart your system.

Kind regards,

Martin

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