Jump to content
FLAVIO

Import map doenst work

Recommended Posts

Good afternoon,

My name is Flávio, I'm engeneer in Brazil and work in photovoltaics projects.

My PVsol cant import the maps from google ou bing. It works in OSM (on street maps).

My internet is working normaly.

Please, help me.

image.png.1d5490b324ebb23f9faa9c7adf28e086.png

image.png.51ddf9dce1171221cd8a76dd99a48a8d.png

Share this post


Link to post
Share on other sites

Dear Flavio,

could you send us your log files, please? You can find them under

C:\ProgramData\Valentin EnergieSoftware\log

Please send the file named "PVSOLpremium.log" via private message here in the forum, perhaps we can see something there.

Kind regards,

Martin

Share this post


Link to post
Share on other sites

Dear Flavio,

thank you for your log file. Unfortunately it doesn't contain any information related to your problem, so I guess the error occurs outside of PV*SOL. Do you have a firewall, that blocks certain URLs from being loaded, perhaps?

Could you check if you can reach these URLs, please?

https://www.openstreetmap.org

http://www.bing.com/maps

http://maps.google.com

Also note that bing and google use the http protocol, not https, so perhaps this might be the reason. Perhaps your network is blocking http (without s) requests?

Kind regards,

Martin

Share this post


Link to post
Share on other sites

I reseted the software yesterday.

Today, when I tested it, it worked. Maybe because I opened the sites listed above in the navagator before open in PVSol.

I dont know why. But, now its working.

Thank you.

Flavio Narezzi

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...